What is Radyes?
Radyes is a fully equipped social commerce platform to get direct, commission-free orders from anywhere on the web.
How can Radyes help me in scaling up my business?
The eCommerce market is heavily dependent on a commission-based and discount-led transactions that compromise brand value. The only long-term solution is an online ordering partner that does not eat into a brand’s data or profits. Radyes fits in perfectly with the requirement here, as it offers you three major benefits:
- Online Ordering Ecosystem
- Absolute control over brand and data.
- Commission-free orders with no additional scalability cost.
What is the SmartStore?
Your customized Radyes SmartStore comes pre-integrated with payment, POS, and 3PL integrations and fully loaded with all eCommerce features. You can simply add this to your social media handles, your website, your campaigns, messaging, and emails and start getting orders.
While you save on the per-order commissions, Radyes provides you with ample marketing support options to help you scale up and increase your profits. You can source orders from anywhere on the web – absolutely commissions-free!
How do I get started with Radyes?
Radyes is fit for any brand that wants to sell directly to its customers. You can fill in your information here. Once you sign up with us, we will get your digital store up and running in a matter of hours. We also help you in setting up your Radyes store on social media, website, messaging channels etc.
Are there any hidden costs that I should be aware of?
The platform fee is straightforward, and there are no other commissions/hidden charges. The payment and 3PL charges will be communicated to you beforehand depending upon your region and choice of partner. You can scale up without worrying about additional costs/commissions as the Radyes platform fee will remain constant.
To help you market your brand, we have different levels of marketing support options available for you. These are paid services that you can use to seek expert assistance in managing your advertising campaigns.
On which platforms can I add the Radyes link?
You can use the Radyes link anywhere on the web, including Instagram, Facebook, Messenger, Snapchat, TikTok, WhatsApp, Google My Business, SEM, Youtube, etc.
You can also add the Radyes link to Emails, In-App ads, SMS, PR(digital) articles, Influencer campaigns, etc. For your offline audience, the Radyes link can be added to QR codes used for contactless dining or brochures.
We also have a really cool website widget option for your website. You can check out an example here.
Do I need technical support to use Radyes?
Not at all. The product requires zero tech integration for social media and other digital platforms. It is a simple link that can be added anywhere without any technical expertise. The Radyes backend can be accessed on a browser on any tablet or desktop and does not require any special integration in your tech setup.
To install the website widget, you will get a customizable code that can be added to the home page code. Our team of experts can guide you with this process.
Are all Radyes orders commission-free, or is there a limit?
All orders that you get through Radyes are entirely commission-free. As you scale-up with Radyes, your cost remains the same while your revenue and profits take a steep curve upwards.
Is Radyes compatible with POS/3PL/payment partners?
The Radyes ecosystem comes complete with POS/3PL/Payment integrations. Depending upon your location, you will always have a multitude of options to choose from. Along with the current partners available for you, our team is constantly working towards adding more integration options for you.
I already have a website. Can I still use Radyes?
Radyes is the ideal conversion tool for your website. To minimize the drop-off rate, the Radyes widget appears as a pop-up on the right side of your website. The easy 2-page customer journey is not just short but also convenient.
Can I migrate my existing customer and loyalty data to Radyes?
Yes! Your customer loyalty data can be migrated to the Radyes backend so that your customers do not lose out in this transition. You can share the data with our team after onboarding, and they will add it to the backend.
Is Radyes also available in Arabic?
The entire customer journey is available in both English and Arabic. Depending on the language selected in the customer’s device, the person will view the user interface in Arabic or English.
I have my own fleet of riders. Can I integrate them with Radyes? (UAE)
Yes, you can! We have a deep integration with Lyve, and you can use their app to provide order tracking for your customers. Your riders can use the app to mark an order delivered, this way, your customers will be able to track their order through the Radyes link.
If you would like to use your fleet along with another 3 PL provider, that can be done too.
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Help You Succeed
“Our social presence has grown multifold with Radyes, along with our ability on the channel to engage hungry customers directly.”
“We chose Radyes primarily because it is user friendly, unified and has data-driven in-house touch points.”
“Radyes has provided our customers with easy access to make a purchase on Social Media. The Radyes UI is user-friendly and convenient.”
Ilohm Kadyov @urthcaffedubai
“We are continuously impressed with Radyes’ support team. Very agile, responsive at any time of day. We consider them great partners.”
Hasna Namnoum @krispykrememe